From Paper Applications to a Streamlined Digital Platform
The Shears Foundation supports charitable organisations through annual grants. Before working with Creative Coop, the foundation had no website, no established brand and relied entirely on paper forms, telephone calls and in person meetings to manage applications and funding decisions. This made the process time consuming for applicants, staff and trustees alike, and limited the number of grants they could handle each year.
We designed and developed a new Drupal 8 platform that brought the entire grant management process online. The site features multiple tailored forms including an initial eligibility check, a full grant application form and a mid year monitoring form for successful applicants. Submissions are stored securely in the system, allowing staff to review and shortlist applications before passing them to trustees for voting. The trustee voting process is now fully digital, reducing the need for travel and enabling decisions to be made quickly and efficiently.
Following launch, the foundation saw a significant transformation in how it operated. They were able to process at least three times the number of applications while reducing administrative time and paperwork. The new system also made it possible to fund more smaller projects, a key goal for the foundation, by removing the bottlenecks that had previously slowed down decision making.
